Our Privacy Policy

Thank you for visiting our website. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our website, we’re assuming that you consent to the practices described below. This policy was last updated on 1/4/2024.

Information We Collect

Personal Information: We may collect personally identifiable information, such as your name, contact information, and email address when you voluntarily provide it to us through forms or other means.

Usage Data: We may collect non-personal information about your interactions with our website, including your IP address, browser type, operating system, referral source, pages visited, and the dates/times of your visits.

Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your browsing experience, analyze trends, administer the website, and gather information about our users’ demographics. You can manage your cookie preferences through your browser settings.

How We Use Your Information

To Provide and Improve Services: We may use your information to respond to your inquiries, provide the services you requested, and improve our website and services.

Personalization: We may use your information to personalize your experience on our website, such as remembering your preferences and displaying relevant content.

Communication: We may use your contact information to send you updates, newsletters, marketing materials, and other communications related to our services. You can opt-out of receiving these communications at any time.

Information Sharing and Disclosure

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and providing our services. These service providers are obligated to keep your information confidential and secure.

Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or if we have a good faith belief that disclosure is necessary to protect our rights, investigate fraud, or respond to a government request.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our records.

Do Not Disclose Personal Health Information

Protecting your personal health information is of utmost importance to us. To ensure the confidentiality and privacy of your sensitive information, we kindly request that you do not disclose any personal health information on our website. Personal health information may include, but is not limited to, medical conditions, treatment details, test results, medications, and any other information that is specific to your health.

To maintain the security and privacy of your health information, please adhere to the following guidelines:

Avoid Sharing Specific Medical Information: Refrain from posting or sharing any personal health details, such as symptoms, diagnoses, or treatment experiences, in public forums, comment sections, or any other interactive areas of our website.

Use General and Anonymous Language: When discussing health-related topics or sharing experiences, use general and non-identifying language that does not reveal personal health information.

Contact Us Privately: If you have any questions, concerns, or inquiries related to your personal health information, we encourage you to contact us directly through secure communication channels provided on our website or by using the designated contact information provided.

Respect the Privacy of Others: While engaging in discussions or interacting with other users on our website, please respect the privacy of others by refraining from seeking or sharing personal health information about them without their explicit consent.

Be Mindful of Electronic Security: Remember that information shared over the internet may not be completely secure. Exercise caution when communicating or sharing any health-related information online.

By following these instructions, you help us ensure the privacy and confidentiality of your personal health information, as well as that of others visiting our website. If you have any concerns or questions regarding privacy or data security, please don’t hesitate to contact us using the provided contact information.

HIPAA Policy Statement

At NeuroMed Virtual Clinic Virtual, we are committed to protecting the privacy and security of your personal health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). HIPAA establishes national standards to safeguard individuals’ medical records and other protected health information.

Our HIPAA policy ensures that all personal health information collected, stored, transmitted, or processed on our website is handled with the utmost care and in compliance with HIPAA regulations. We have implemented robust security measures, administrative controls, and technical safeguards to safeguard the confidentiality, integrity, and availability of your health information.

Here are some key aspects of our HIPAA policy:

Protected Health Information (PHI) Collection: We only collect the minimum necessary PHI required to provide our services. Any information you provide through our website is handled with strict confidentiality.

Privacy Practices: We maintain comprehensive privacy practices to ensure that your PHI is protected. This includes limiting access to PHI to authorized personnel, implementing privacy training programs for our staff, and regularly monitoring compliance.

Data Security: We employ industry-standard security measures, including encryption, firewalls, and secure data storage, to protect your PHI from unauthorized access, disclosure, alteration, or destruction.

Business Associate Agreements: We enter into appropriate agreements with our business associates to ensure that they also comply with HIPAA regulations and safeguard your PHI.

Individual Rights: We respect your rights regarding your PHI, including the right to access, amend, and request restrictions on the use and disclosure of your information. We have processes in place to handle such requests promptly and accurately.

Breach Notification: In the event of a data breach that compromises the security of your PHI, we will comply with HIPAA’s breach notification requirements and inform you of any unauthorized disclosures.

Our commitment to HIPAA compliance underscores our dedication to protecting your privacy and ensuring the security of your personal health information. By utilizing industry best practices and adhering to HIPAA regulations, we strive to maintain the highest standards of confidentiality and privacy.

If you have any questions, concerns, or would like more information about our HIPAA policy, please contact our Privacy Officer, whose contact details can be found on our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@NeuroMed Virtual Cliniccare.com.

Hours of Operation

Mon-Fri: 10:00 a.m. - 8:00 p.m. EST
Mon-Fri: 7:00 a.m. - 5:00 p.m. PST
Sat-Sun: Closed

 

Schedule An Appointment Now

Office Headquarters

2102 Business Center Dr., Suite 130
Irvine, CA 92612

 

Locations

We serve patients in the following states: AR, CA, FL, GA, IN, KS, ME, MT, ND, OH, and WI.

 

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